Kare automatically builds conversation from existing internal or customer facing knowledge, automation or just your customer questions. Providing the most accurate answers fast and on the fly for employees, customers, field teams and more. Driving sales and resolving issues, reducing cost with clear ROI.
Enables you to know how successful self service and automation (RPA) can be for your business, products or services before you start.
AI that is fast, , quick to implement and simple to use. The results are almost immediate.
Enable customers, employees or field teams to find answers themselves with conversational self-service and automation
Effortless creation & management of conversational self-service from your knowledge or automation
Be ready to self serve in any channel.
Knowing what to automate. Know how to succeed …
Try our KNOWLEDGE AUDIT TOOL to understand how many use cases you have, your knowledge quality and gaps. Discovers your use cases, outlines the conversations, answers and automations (RPA) you need to self serve in any area of your business.
Kare helped British Gas to discover 80%+ knowledge gaps in their agent customer knowledge.
‘The Kare Insights report was an invaluable tool to help us visualise the opportunity to automate and evaluate the efficiencies that this could result in. It also gave us a good understanding of our key customer contact drivers.’
Kare can help you understand and deliver your critical self service and automation needs. For the case study and to learn more get in touch..
Kare helped Aegon NL to additional insights in contact drivers.
‘The Kare audit gave us additional insights and more detail to our own contact analytics. These details are potentially valuable for further customer journey insights, process improvements and conversation automation. In short Kare delivered a roadmap with ROI to execute on before any work or commitment on conversational software was needed. Then allowed us to measure against this at every step of the way to ensure successful implementation of our automation.’
Kare can help you understand the ROI on automation and self service in your organisation before implementation or commitment across any vendor, providing a strategic automation roadmap to success for your organisation. For the case study and to learn more get in touch..